EMC DS-8B Uživatelský manuál stáhnout pdf (Strana 113)

Reporting a New Problem

A-7

Customer Support

Reporting a New Problem

For a new problem, please provide the following information:

❑ Release level of the software that you are running

❑ Software installation parameters

❑ Host type on which you are running

❑ Operating system you are running and its release number

❑ Functions of the software that you are running

❑ Whether you can reproduce the problem

❑ Previous occurrences of the problem

❑ Whether the software has ever worked correctly

❑ Time period that the software did work properly

❑ Conditions under which the software worked properly

❑ Changes to your system between the time the software worked

properly and the problem began

❑ Exact sequence of events that led to the system error

❑ Message numbers and complete text of any messages that the

system produced

❑ Log file dated near the time the error occurred

❑ Results from tests that you have run

❑ Other related system output

❑ Other information that may help solve the problem

1 2 ... 108 109 110 111 112 113 114 115 116 117 118 ... 129 130

Žádné komentáře

EMC DS-8B Uživatelský manuál Strana 113